Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
- United States: 3-7 business days
- United Kingdom: 3-5 business days
Tracking You'll receive a shipping confirmation email with tracking information once your order ships. Please allow 24-48 hours for tracking to update.
Delays Occasionally, shipments may be delayed due to carrier issues, customs processing, or high demand periods. We appreciate your patience and will keep you updated if any delays occur.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at help@getrootritual.com within 14 days of the expected delivery date and we'll resolve it promptly.
Questions? Contact us at help@getrootritual.com